One frequently sees project members in charge of the artifact classification and dispatch process posting the same follow-up comments repeatedly. Typical examples of repeated posted comments are: a thank you message to the originator, a request for the originator to provide commonly missing information like version numbers or type of machine used, etc. (see Definition of Canned Responses)
Rather than repeatedly typing the same follow-up comments, Tuleap allows project members to create a predefined set of responses. After these canned responses have been defined, posting a follow-up comment is just a matter of selecting the appropriate response from the pull down menu in the artifact update form.